Learn how to configure each aspect of the tickets feature.
Each aspect can be configured with the command /config tickets.
/config tickets
Each guide here will start from the moment when you've executed the command.
You can configure which roles and users you want to add or remove.
-- Bild --
You can enable or disable this setting.
If you have Premium, you can also edit the alias.
You can enable or disable this feature.
Send a panel in a channel with a button users can click to start the ticket-creation process.
This is not needed.
Learn about this in detail here: Ticket Panel
This is a Premium Feature.
Create embeds that users will receive when they create or close a ticket.
Learn more about it here: Custom Messages
Bots are usually ignored in ticket posts. This allows you to allow up to 5 bots that will not be ignored.
Here you have a select menu with pre-selected values. To change the configuration, simply change the selection.
By default, this is enabled. Toggle this setting with this command.
-- R/L Bild --
Let users give feedback on your support.
Lean more about it here: User Feedback
Last updated 1 year ago
Was this helpful?
